XII Unit -2 OPERATIONS OF TRAVEL AGENCY (English)
Agent An agent is a person acting for, or employed by, the principal. If a company appoints another person to act for it in the course of business, that person becomes the agent. The appointment may be full-time or part-time. The agent may or may not receive a fixed salary or a fee from the company. In a travel agency, any individual director, employee, or self-employed person acting for the travel agency is an agent of the company. Travel Agency A travel agency is a private retailer or public service. It provides tourism-related services to the public. These services are offered on behalf of suppliers such as: Airlines Car rentals Cruise lines Hotels Railways Package tours In addition to dealing with ordinary tourists: Most travel agencies have a separate department for business travelers. Some agencies specialize only in commercial and business travel. There are also travel agencies that act as general sales agents for foreign travel companies. This allows foreign companies to ...